Credentials
Therapist qualifications, clinic legitimacy, and the basic documentation families would expect from a responsible partner.
Safety and quality
Quietly serious about safety. Always.
Trust should come from process, not slogans. Families need to know how partner clinics are reviewed, how data is handled, how boundaries are managed, and what happens when something unexpected occurs.
These are the safeguards we work to, in plain English. They do not replace the full safeguarding or privacy policies, but they show the standard we hold ourselves to.
Clinic verification
What partner review is meant to cover
Safeguarding readiness
Policies, boundaries, and conduct expectations that help protect children and support families appropriately.
Reporting discipline
A willingness to document plans, quotes, reviews, and transition notes clearly and in writing.
Two-adult rule
A simple but important non-clinical safeguard
- Non-clinical interactions involving a child should not rely on isolated one-to-one arrangements.
- Families should know who is present, who is responsible, and how to raise concerns if boundaries feel unclear.
- Photography, social posting, and identifiable child-sharing are treated as safeguarding issues, rather than casual marketing material.
Data protection
How child information should be handled
Minimal collection
Only the information needed for the relevant stage of planning should be requested.
Granular consent
Enquiry follow-up consent, operational sharing, and marketing opt-ins should not be bundled together.
Written controls
Families should be able to understand what is shared, why it is shared, and how to revoke consent where applicable.
FAQs
Questions families often ask
What we can and cannot do, answered plainly.
Do you share our child’s reports widely?
No. The expectation is purpose-based sharing with the minimum information needed for planning or care coordination.
Do you use children’s stories in marketing?
Not without explicit written parental consent, and not in before-and-after or exploitative framing.
What if something goes wrong during a stay?
Families should have written escalation contacts and a clear route for operational or safeguarding concerns.
Next step
If you want to understand the safeguards in more detail, ask us directly
Families who are considering cross-border therapy should feel able to ask hard questions about privacy, boundaries, and documentation.
Book free consultation
Tell us a little about your family
We keep child data minimal at this stage. Child name or initials and gender are optional, and consent for follow-up stays separate from optional updates.